Update by user Jan 10, 2017
If you do a search on this company it appears they are a scam or fraud travel company for cuba. They claim to have offices in Spain, Miami florida, Canada, etc.
But the phone is not answered, always full or goes to a fax machine.
No emails are answered. Several others have claimed company does not deliver cars, nor refunds.
Original review posted by user Jan 07, 2017
Booked car on-line. Then they request a copy of the credit card, drivers license, passport Never provided me a location to pick up the car Strange charges on my credit card are starting to show up on my American Express No response to 5 emails. Phone in Miami, Canada, Cuba, and Mexico go to a fax machine, or other times to a no message can be left message Key words, Car rental, Cuba, e-travel cuba etc etc A search of this company shows others having no cars there when they arrive, or no response Clearly fraud rip off company FRAUDULENT BUSINESS PRACTICES My opinion Mark G Word
Product or Service Mentioned: Etravelcuba Car Rental Booking.
Reason of review: Poor customer service.
Monetary Loss: $300.
Preferred solution: Full refund.